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How Do I?


How Do I?

  Welcome to Over The counter Services   We are pleased to be able to provide answers to common questions regarding a large number of different services that we provide. For some services, we have provided 'forms' (in .PDF format) that can be downloaded, printed, and then completed at your convenience.

*Acceptable forms of payment are: cash, Visa, Mastercard, Debit, certified cheque, money order or bank draft.

  Police Record Checks    

As of June 21, 2016, the Information Release Unit will be moving from Central West Division in Whitby to Regional HQ at 605 Rossland Road East in Whitby on the third floor, operating from 8 a.m. until 5 p.m..

As a result, PRC processing and fingerprint scanning will also move to Regional HQ. About 10 per cent of residents require a fingerprint scan when processing a PRC. If you are told this is necessary, you must attend the new location at Regional HQ as of June 21, 2016.

You can continue to attend any Division to fill out the application for a PRC, or attend the new Regional HQ location after June 21, 2016.


Only residents of Durham Region are eligible to apply for a Police Record Check with DRPS.

An appointment is not required to apply for a Police Record Check.

Applicants must attend in person and provide TWO forms of identification; one must be a valid government-issued identification bearing a photo.

Payment must be made at time of request. A receipt will be given. Please keep this receipt.

Police Record Checks will be mailed to the applicant unless specific arrangements have been made for pick-up. Only the applicant can pick up the Police Record Check. Personal identification must be shown at the desk.

Durham Regional Police no longer offers fingerprinting services for pardons, Visas, immigration, etc. You must attend an Accredited Fingerprint Agency.

Citizens looking for employment or volunteer opportunities are often required to provide a Police Record Check. Durham Regional Police Service offers three types of Police Record Checks:

Police Criminal Record Check (green form)
This is a basic check that only provides criminal, summary and releasable Youth Criminal Justice Act Convictions
INCLUDES: criminal convictions in Canada and summary convictions over the past five years; findings of guilt under the Youth Criminal Justice Act within the standard disclosure period
EXCLUDES: Pending entries such as charges or warrants; absolute & conditional discharges; current judicial orders; Family Court restraining orders; any reference to past mental health contact, vulnerable sector search.

Police Information Check (green form)
This more thorough check includes outstanding warrants & charges in addition to everything on the Police Criminal Record Check
INCLUDES: criminal convictions in Canada and summary convictions over the past five year; findings of guilt under the Youth Criminal Justice Act within the standard disclosure period; pending entries such as charges or warrants; absolute & conditional discharges within the disclosure period (1 and 3 years respectively)
EXCLUDES: Convictions where a record suspension has been granted; convictions under provincial statutes; Family Court restraining orders; any reference to past mental health contact; vulnerable sector search.

Police Vulnerable Sector Check (blue form)
This is our most thorough check however it is restricted to those seeking employment and/or volunteering in a position of authority or trust over Vulnerable Persons in Canada
INCLUDES: criminal convictions in Canada and summary convictions over the past five years; findings of guilt under the YCJA within the standard disclosure period; pending entries such as charges or warrants, judicial orders, Probation Orders etc.; absolute & conditional discharges within the disclosure period (1 and 3 years respectively; NCR by reason of mental disorder, non-convictions in exceptional cases; all record suspensions as authorized for release by the Minister of Public Safety
EXCLUDES: Convictions under Provincial Statutes; local police contact; MTO information; Family Court restraining orders; any reference to incidents involving mental health contact; YCJA information beyond the applicable disclosure period

Residents of the Durham Region can complete Police Record Check forms at any of our Divisional Buildings. Our main processing centre is at Regional Headquarters, 605 Rossland Road East in Whitby on the third floor. It operates weekdays from 8 a.m. to 5 p.m.

It only takes a few minutes for you to fill out the forms and submit them at any divisional building. We endeavor to process them within two weeks. Additional delays may occur if an applicant has a criminal history or has a previous address outside of the Durham Region within the past 5 years. The Central West Division has two Live Scan Fingerprint machines to accommodate applicants requiring fingerprints for the purposes of a Police Record Check. The fingerprints are submitted electronically to the RCMP and responses are generally timely.

The fee for Police Record Checks is $55.00. A volunteer rate is offered at $20. In order to qualify for the Volunteer rate you must bring a letter from the organization you are volunteering for, on the organizations letterhead, which includes your name and a brief synopsis of your duties. This will also satisfy the RCMPs requirement to waive its $25 fee for fingerprint comparison, if required.

Acceptable forms of payment are: Exact cash, Visa, Mastercard, Debit

After consulting with stakeholders in 2014, including the Civil Liberties Association (CCLA) and the Canadian Mental Health Association, it became clear that the disclosure of non-conviction records and past mental health incidents were stigmatizing some citizens and preventing them from gaining meaningful employment. There were also cases where educational opportunities were denied to some citizens due to this stigmatization.

Although the DRPS never disclosed past mental health encounters, we used to routinely disclose non-conviction records in Vulnerable Sector applications. However, there were inconsistencies amongst police services in releasing non-conviction information, such as withdrawn charges, absolute discharges and conditional discharges.

A new guideline was recommended and adopted by Durham Regional Police Service in early 2015. The new LEARN guideline limits the release of non-conviction information to rare, exceptional cases. Non-conviction records will generally no longer be disclosed.

Police Record Check applicants may request that the DRPS reconsider the inclusion of non-convictions on their completed Police Vulnerable Sector Check by making a written submission to the Administrative Assistant of the Records Unit at DRPS Regional Headquarters, 605 Rossland Road East, Box 911, Whitby, Ontario, L1N 0B8. The letter must have a copy of the Police Vulnerable Sector Check attached, be no longer than four pages and include supporting documentation (i.e., court transcripts, correspondence from solicitor).
To qualify for Reconsideration:
1. You must have previously applied for a Police Vulnerable Sector Check
2. Your submission must be made within 60 days upon receipt of Police Vulnerable Sector Check
3. Reconsideration is only applicable for non-conviction entries that appear on the Police Vulnerable Sector Check
4. The Police Vulnerable Sector Check cannot contain convictions for which a records suspension/pardon has not been received unless the individual was not fingerprinted for the offence
5. Your Police Vulnerable Sector Check cannot contain outstanding Judicial Orders, or cases that are still before the courts
6. Your Police Vulnerable Sector Check cannot contain Youth Criminal Justice Act (YCJA) entries (i.e., these entries are bound by the release period prescribed by the YCJA)
7. If previous reconsideration has been denied, you must wait a minimum of six months to re-apply
Submissions will be reviewed by the Reconsideration Committee who will forward their decision in writing to the applicant
Decisions rendered by the committee are final and apply to the current Police Vulnerable Sector Check form as well as any subsequent Police Vulnerable Sector Check forms as long as no additional criminal charges have been laid

Please be advised that being granted a Police vulnerable Sector Check Reconsideration only suppresses the information from a PVSC completed by DRPS. It does not impact any records held by the DRPS or any other police service. You may wish to pursue a Fingerprint and Photograph Destruction. For information about this, please click here.

The Durham Regional Police Service has always maintained that a clean police record is not a guarantee of good character.

A background check is a snapshot of known records at a specific moment in time. Many people who commit crimes have no police record and not all police information about a person will be released if, for example, they are currently under investigation but not yet charged.

Organizations tend to over rely on police record check results, viewing those with no record as safe or trustworthy and viewing those with a record as unsuitable.

Agencies are reminded that a police record check should only be considered as one component of an individuals background.

For community police office locations and hours of operation click here.
Contact Name: Information Release Unit
Phone: (905) 579-1520 extension 4104

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