LECA receives, manages and oversees all public complaints about police in Ontario. LECA is a civilian oversight agency independent and separate from the government, the police and the public. The LECA set the standards and procedures for the way public complaints are handled to ensure that they are effective, accountable, and fair to both the public and the police. Before commencing a review, the Complaints Director will notify the Inspector General.
You can file your complaint with LECA on their website, by fax, by mail, or in person at their office.
Complaint forms are available on the LECA website, at their office, at all police stations, and in some community centres, legal clinics and Service Ontario locations.
You can also visit any Durham Regional Police division to make a complaint in person, within six months of the alleged wrongdoing. It should be in writing and must be signed by the person directly affected. All complaints made about an officer or police service will then be referred to the LECA for review and screening, to determine next steps in accordance with their policy and procedure.
The Special Investigations Unit (SIU) is a civilian agency that investigates incidents involving law enforcement where someone dies, is injured seriously, alleges sexual assault or is shot at. If you wish to report an incident of this nature, please contact the SIU directly.