Freedom of Information Requests

Freedom of Information

Under the Municipal Freedom of Information and Protection of Privacy Act, anyone wishing to make an application for information or exercise your right to correct your personal information within a record held by the police must submit a Freedom of Information access request.

How to Make a Freedom of Information Request

FOI requests can be made online or via regular mail. If your request relates to body-worn camera footage, please click here

To make a Freedom of Information request via mail, you must complete and sign the Application Form, attach a photocopy of valid photo identification and mail with a $5.00 application fee payable to Durham Regional Police to:

Durham Regional Police Service
Information and Privacy Unit
P.O. Box 911
Whitby ON L1N 0B8

We accept cheques (mail in only), Visa and Mastercard (online only) as payment options for the application fee. All cheques are to be made payable to the Durham Regional Police Service.

Responses to the applicant will be sent either by secure download link from via email or mailed out by Canada Post.  We endeavour to respond within 30 days of the request with the exception of extension pursuant to the legislation.

If you are a law firm or insurance company please enclose or upload a signed client Authorization with your application. Failing to detail exactly what you are requesting, providing the application fee, or your client’s authorization, will delay your request.

The Municipal Freedom of Information and Protection of Privacy Act (MFIPPA), is legislation that covers Ontario's municipalities and local boards, including police services.

Under the Legislation, the "head" of the Institution is responsible for decisions made under the Act. The Durham Regional Police Services Board is the "head" as defined under the legislation and has delegated the responsibilities as head to the Chief. The day to day administration of the Act is carried out by the Information and Privacy Unit.

The purposes of the Act:

1. To provide a right of access to information under the control of government organizations in accordance with the following principles:
- information should be available to the public;
- exemptions to the right of access should be limited and specific;
- decisions on the disclosure of government information may be reviewed by the Information and Privacy Commissioner.

2. To protect personal information held by government organizations and to provide individuals with a right of access to their own personal information.

The Act has a number of provisions dealing with the collection, use and disclosure of personal information. To access detailed information about exemptions and procedures relating to the Act or its regulations, refer to the Information and Privacy Commissioner's website.

Contact the Information and Privacy Commissioner's office at
1-800-387-0073 regarding the complaint procedure or visit



If you have been given access to your own personal information by a public institution, you are entitled to:
• request correction of the personal information if there is an error or omission
• require that a statement of disagreement be attached to the information reflecting any correction that was requested but not made
• require that any person or body to whom the personal information has been disclosed, within the year before the time a correction is requested or a statement of disagreement, be notified of the correction or statement of disagreement

Requesters must complete an Information Request form indicating the personal information that they wish to have corrected. 

The Service decides whether the correction will be made. Once it has been decided whether or not the information is to be corrected, an FOI Analyst notifies the requester. These decisions may be appealed to the Information and Privacy Commissioner.

To make a Freedom of Information (FOI) request for body-worn camera footage, click here and fill out the form. 

The body-worn camera FOI application is subject to $75.00 for each incident.


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