Privacy Statement

This privacy statement (“Privacy Statement”) applies to personal information which you (“you”, “your”, “yourself”) may provide by accessing or using any of Durham Regional Police Service's (“DRPS”, “we”, “us”, “our”) websites we link to this Privacy Statement (“Site”).

Personal information is information about an identifiable individual. Personal information may include your name, contact information, opinions you provide to us, including opinions about the Durham Regional Police Service (“DRPS”) services or proposed projects, or other information that you provide about yourself as a result of using this Site.

Information that is not about an identifiable individual, including information that is about businesses, professional organizations or associations, is not personal information.

The Durham Regional Police Service is subject to the Municipal Freedom of Information and Protection of Privacy Act ("MFIPPA") which sets rules for the collection, use, disclosure and handling of personal information. Information is collected by the OPS pursuant to its authority under MFIPPA, the Police Services Act, and the regulations enacted thereto. 

By using the Site and services and/or providing us with Personal Information you agree that you are at least the age of majority in Ontario or, if you are under 18 years old, you agree that you have the consent of your parent/legal guardian. This Site and the services are not intended for children under the age of 13.  If you are under the age of 13 years of age, then please do not use the Site or service

The DRPS may use your personal information for the purpose for which it was collected, for consistent purposes, for other purposes to which you consent, or for other purposes permitted under MFIPPA. In some cases, the personal information may be used for associated purposes which you would reasonably expect at the time you provide it. Your personal information will not be shared by DRPS unless it is necessary for these purposes. For example, the DRPS may forward inquiries to the responsible department, we may use your personal information to process and respond to your requests for services, or further information, and we may use and share information as needed for law enforcement purposes.

Disclosure of your personal information to external organizations may occur where required or allowed by law. Examples include disclosure to support an investigation connected to a violation of law, disclosure to prevent harm to you or to others, disclosure for the purpose for which the personal information was collected, or consistent purposes, disclosure with your consent, and disclosure in connection with court orders or procedures. We may transfer personal information to third party service providers that assist us with carrying out these purposes.

The DRPS may use analytical tools that use IP addresses to derive statistics or other information about the use of the Site. This may include the use of "cookies" and/or other similar devices. Cookies are small files that your web browser places on your computer's hard drive. We use cookies for a variety of reasons, such as remembering your settings, analyzing web traffic, and improving the Site. Information tracked through these mechanisms may include, but is not limited to: (i) your IP address; (ii) the type of web browser and operating system being used; and (iii) the pages of the Site a user visits. Your browser gives you the option to reject cookies. However, setting your browser to reject cookies generally hinders the browser's performance and will adversely affect your experience while using our Site. We do not use cookies, by themselves, to disclose the individual identity of any site user, and we never combine information gathered by a cookie with personally identifiable information, such as your name, telephone number, or your email address. These tools will not be used to identify you or to report identities in statistical summaries or reports.

The DRPS will not - under any circumstances - use any information provided by visitors for any purpose that is inconsistent with the purpose for which the information was provided, as stated on the web page.

The DRPS uses processes to implement security standards for the operation of the Site that are current and intended to address known security threats. Access controls are applied to files including personal information to help ensure that they are accessible only to DRPS staff or agents for necessary purposes.

The DRPS uses encryption software for some applications to better protect your personal information during transmission. Please note that DRPS cannot guarantee the security of email or files sent through unsecured channels. You should take steps to minimize the amount of sensitive information you include in these communications.

Some third party service providers performing services on our behalf may store, transfer and process personal information at facilities that are located outside of Canada in countries (including the United States) whose data protection laws differ from those of Canada.  In such cases, the information may be subject to requests from governments, courts, or law enforcement in those jurisdictions according to the laws in those jurisdictions. 

This Privacy Statement applies solely to personal information collected or handled on this Site or on the subsidiary websites of DRPS services hosted within this website.

However, this website contains links to other websites that are created and operated by independent bodies and are therefore, not under the control of the DRPS. These website links are provided as a public service and do not imply the investigation or verification of the linked websites by the Durham Regional Police Service. The DRPS is not responsible, and makes no express or implied representations or warranties concerning the products, services and information found on the linked websites.

You should take steps to ensure you are comfortable with the privacy policies and security of these websites before providing any personal information to them.

This website is being provided for your personal non-commercial use. Any information contained on this website may be used, downloaded and printed for non-commercial purposes provided the content of the website is not modified, in whole or in part, and that every copy of the downloaded or printed information is accompanied by this disclaimer notice.

The information, software and products contained on this website shall not be modified, copied, distributed, reproduced, published, licensed, transferred or sold for a commercial purpose, in whole or in part, without the consent of DRPS.

All Durham Regional Police Service (DRPS) symbols, designs, branding (including logos and flashes) - and combinations or representations of these - are registered trademarks and are for official use only.  Any other uses/reproductions of the Durham Regional Police Service corporate identity can only be with written approval from the Chief of Police delegated to the Corporate Communications Unit.

The Durham Regional Police Service does not guarantee in any manner the quality, accuracy, or completeness of any information on this website, or in links provided by this website. A link between DRPS's website and any other website does not imply endorsement or sponsorship of that website, or the creator of that website.

In the event of a discrepancy between the information contained on this website and the information contained in other records of the DRPS, the information contained in the other records of the DRPS shall be deemed accurate.

The DRPS retains the right, in our sole and absolute discretion, to terminate or modify any of this Privacy Statement at any time, and without further notice or liability to any person or entity.  If we do this, we will post any amended Privacy Statement on our Site. As permitted by applicable law, any amendment will become effective at the time we post the amended Privacy Statement with an indication of the date this Privacy Statement was last revised or as otherwise stated in any notice we choose to provide to you.  It is your responsibility to check our Site periodically for changes.

You may request access to your personal information, and may request that we correct it if you believe it is inaccurate. The DRPS will comply with MFIPPA to provide you with access to your personal information that we hold. However, there may be circumstances where we are unable to provide all such personal information to you. For example, we may not be able to provide you with information if it: (i) contains the information of other persons; (ii) is subject to legal privilege; (iii) contains confidential information proprietary to the DRPS or another person; (iv) relates to an investigation regarding a breach or contravention of any law; or (v) cannot be disclosed for any other legal reason. 

The Information and Privacy Commissioner of Ontario (“IPC”) is the oversight body for privacy law compliance by public sector institutions in Ontario. You may find contact and other information about the IPC at

Durham Regional Police Service
605 Rossland Rd. E.,
Box 911, Whitby, ON
L1N 0B8
Phone: 905-579-1520
Toll Free: 1-888-579-1520
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