Money Handling:

• Minimize the quantity of cash that is kept on site. Have a float of $20 to $50.
• Consider only accepting debit/credit at night.
• Post signs indicating, “Employees do not have access to safe. Minimal cash kept in register.”
• Make use of a drop safe. When making deposits, have someone with you, stagger your delivery times and DO NOT carry cash in sight.
• Businesses dealing in larger quantities of cash should consider the use of an armoured car service.

Lighting:

• The interior, exterior, front and rear of a business should be well illuminated to deter potential robbers from hiding in shadows or poorly lit areas.

Video Equipment:

• Ensure your business is equipped with a video surveillance system.
• Ensure the police have access to your surveillance system. Help us help you! The quicker we get a description, the faster we can find your suspect.
• Use multiple cameras to capture a clear view and close-ups of the exterior, front door, cash register and rear door.
• It is important that a camera can capture a robber’s face.

Locking Doors:

• Ensure that rear doors are always locked. Many robbers have entered businesses through unlocked rear doors.
• Keep your employees safe! Consider a lock down system to keep them safe and prevent the suspect from returning.

During a Robbery

• Remain calm and obey the robber’s commands.
• Take note of the weapon and consider all to be real.
• Do not confront or argue with the robber(s).
• Note the following details: age, weight, height, clothing (gloves), tattoos or scars.